Fully-Managed Customer Service
As soon as you choose to invest alongside Joseph Mews, you’ll gain access to our world-class Customer Care. On hand to support with everything from mortgages and furniture to property management and lettings, our Customer Care team can make your life as hassle-free as possible, supporting you on each step of the process.
We have a wealth of experience that can help you through your purchasing journey and that’s what sets us apart – a complete service from start to finish that we describe as ‘a 360-degree service’.
Your Investment Experience
From reservation to completion, the expert team at Joseph Mews is here to make your journey as simple and hassle-free as possible.
Ready to invest but not sure what you need to get started? Download the free guide today to view the whole process, including what you can expect at each stage of your investment journey and the documents you’ll need to have ready to make your investment experience as smooth as possible.
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The Investment Process
First Contact
Reservation
Customer Care
Completion
Handover
Aftercare
How Can We Help?
Our Customer Service is designed to help you at each stage of your investment process. Whether we’re helping you exchange contracts, liaising with you and your legal team or providing a long-term aftercare service, we’ll be on hand to answer any questions.
The team understands what makes an excellent service and has helped over 2,500 clients with their investments.
We also work with specially selected panels of mortgage and lettings specialists, ensuring you get the support you need from trusted professionals.