Real Investors. Real People.
At Joseph Mews, we pride ourselves on the customer care that we can provide at each stage of your investment journey.
We started this business because we saw a need for a dedicated customer service offering in the industry and it’s helped shape us into who we are today.
See for yourself how we’ve helped countless clients have a positive investment experience, time and time again.
I have been impressed by the whole team that I have worked with, from putting my offer in with Philippa to being updated on progress to completion with Roshnee. Thank you all!
As a first-time buyer from overseas you can imagine how many questions I had. I was impressed with getting detailed knowledge from Liam Smith who responded promptly and knew exactly what I wanted or could have within my budget. The whole process was very fast and smooth. I felt very supported throughout the whole process.
For the successful completion, I would like to express my heartfelt gratitude to Raman Au-Yeung – for his guidance and professional advice; and to Sarah Hammersley for her great customer support, Sarah had been keeping me updated throughout. She is supportive and her level of follow-up is commendable.
I would like to say a very big thank you for helping us throughout our journey purchasing an apartment.
We met Phillipa who was absolutely amazing and was always there to assist with any questions or worries I had throughout the process. Phillipa Lloyd-Harris is an asset to the company. I knew I could always reach out to her and she would always get back to me.
I purchased an off-plan flat around 2 years ago and had the keys over the weekend. I have to say it’s totally been worth the wait. The property itself has been finished to a high standard (minus a few expected snags which I’ll come onto), with excellent views and a stylish look and feel to the property. The building itself is in an excellent location and provides a real ‘luxury feel’ to it.
From the beginning everyone has been extremely helpful and responsive to any questions passed their way. The project updates the customer service team provides are a really good way to track progress on the development throughout its stages. The property was completed quite a few months behind schedule due to various factors but I set an expectation early on that I went by the longstop date and anything before then was a bonus. It worked out 6-7 months before that date in the end.
I’ve just completed my purchase of an investment property from abroad & wanted to give a mention to Roshnee Patel. Roshnee kept me up to date on a regular basis either through phone calls or emails which I very much appreciated. She was professional & courteous at all times.
If I had any queries she would provide a response or direct my query accordingly.